FYDO · Policies

Shipping Policy

Last updated: 19 October 2026

This policy explains how FYDO ("FYDO", "we", "us") delivers orders placed through our website and WhatsApp.

Where we deliver

We ship within India. If we can't deliver to your pincode, we'll tell you on WhatsApp before you pay.

Delivery charges

Any delivery charge for your pincode is shared with you on WhatsApp before you pay. You only pay once you've seen the final amount.

When we ship

Your order is confirmed once we verify your UPI payment.
We aim to dispatch confirmed orders within a few working days. We'll share an estimated dispatch and delivery timeline on WhatsApp.
Delivery times are estimates. Courier delays, weather, public holidays or remote locations can make delivery take longer.

Tracking

When your order ships, we'll send the courier name and tracking details (if available) on WhatsApp.

Address and receiving the parcel

Please check your name, phone number, full address and pincode carefully before you send your order. If a parcel is returned because the address was wrong or incomplete, or nobody was available to receive it, we'll contact you on WhatsApp to arrange re-delivery. Extra courier charges may apply.

Damaged or tampered parcels

If the outer packaging looks damaged or tampered with, please take photos before opening and message us on WhatsApp within 48 hours of delivery. See our Refund & Cancellation Policy.

Questions? WhatsApp us on +91 70061 23410 or DM @fydooo.in on Instagram.

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